New Horizon Care Centers

Privacy Policy & Terms for SMS Appointment Reminders

Privacy Policy – SMS / Appointment Reminders

New Horizon Care Centers is committed to protecting the privacy and confidentiality of our clients.

When clients opt in to receive appointment reminder text messages (SMS) from New Horizon Care Centers, we collect only the information necessary to provide this service, such as a mobile phone number and appointment‑related details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers solely for the purpose of supporting operational services, such as delivering appointment reminder messages or providing customer support. These providers are permitted to use the information only as necessary to perform their services on behalf of New Horizon Care Centers.

All the above categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text message services.

Text messaging originator opt‑in data and consent will not be shared with any third parties, excluding aggregators and providers of text message services.

Terms & Conditions – SMS Messaging

Program Name

New Horizon Care Centers Appointment Reminders

Program Description

Clients who opt in may receive text messages related to appointment reminders, scheduling confirmations, rescheduling notifications, or other care‑related communications from New Horizon Care Centers.

Customer Care Contact Information

For assistance with appointment reminders or SMS messaging, clients may contact New Horizon Care Centers using our publicly listed phone number or other published contact methods.

Opt‑Out Instructions

Clients may opt out of receiving appointment reminder text messages at any time by replying STOP to any SMS message.
For additional assistance, clients may reply HELP.

Message and Data Rates

Message and data rates may apply depending on the client’s mobile carrier and service plan.

Message Frequency

Message frequency may vary based on appointment schedules and individual care needs.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Access to Terms

These Terms & Conditions are publicly accessible and do not require login credentials.